PURCHASE AND REFUND POLICY

1. Digital Products

We provide digital products in the form of downloadable files and do not deliver physical items. Therefore, please carefully review the product information before making a purchase to avoid any misunderstanding.

2. Refund Policy

We understand that digital products can sometimes be tricky to access or may not match expectations. If you experience any issues—such as being unable to download your files or finding that they don’t match the description—please contact us within 7 days of your purchase at svgdreamerstore@gmail.com.

We’ll do our very best to help you get up and running. In the rare event that we cannot resolve your issue, we will gladly issue a full refund.

3. Support for Product Issues

If there are any errors or issues with the product, we are happy to assist in fixing the file as per your request. Please contact us via email at svgdreamerstore@gmail.com with detailed information about the issue for prompt support.

4. Support Response Time

We are committed to responding to and addressing your concerns within 24 hours of receiving your request.

Thank you for your understanding and cooperation!

Best regards,

SVG Dreamer