REFUND POLICY

SVG Dreamer
Last Updated: 12/2019

At SVG Dreamer, customer satisfaction is our top priority. However, due to the digital nature of our products — which are delivered via instant download upon purchase — we apply the following refund policy:

1. No Refunds After Purchase

By purchasing any product on svgdreamer.net, you acknowledge and agree that:

  • We do not offer refunds for any completed purchases

  • Because all of our products are digital files that are instantly downloadable and cannot be returned once delivered

Therefore, all sales are final and non-refundable.

2. Customer Support and File Assistance

We understand that technical issues or file-related problems may occasionally occur. That’s why our team at SVG Dreamer is committed to supporting you in the following situations:

  • The downloaded file is corrupted or won’t open

  • The file does not match the description or preview

  • You accidentally deleted the file and need it resent

  • You need the file in a different format (if available)

While we do not issue refunds, we are always happy to repair, resend, or assist with technical issues to ensure your satisfaction with the product you purchased.

3. Contact Us for Assistance

If you experience any issues with your purchase or need additional support, please don’t hesitate to contact us:

Support Email: svgdreamerstore@gmail.com
We aim to respond within 24–48 business hours.

Thank you for choosing SVG Dreamer.
We’re committed to delivering high-quality products and a great shopping experience.